Privacy Policy
Durbie Homework Centre respects the privacy of parents, guardians and learners. This policy explains how we collect, use and protect personal information in a simple and transparent way, guided by South Africa's Protection of Personal Information Act (POPIA).
We may collect information provided through enquiry forms, phone calls, emails, WhatsApp messages or enrolment documents. This may include parent or guardian names, telephone numbers, email addresses, learner names, grades, school details, medical or emergency information, and messages sent to us.
We use information to respond to enquiries, manage enrolment, communicate with parents, support learners during aftercare, keep necessary records, and provide a safe and organised homework centre environment.
Children's information is treated with extra care. We only collect learner information that is needed to provide aftercare, homework support, safety, communication and administration. We do not knowingly share children's information for marketing purposes.
We do not sell personal information. Information may only be shared when needed for safety, legal compliance, administration, parent communication, or with trusted service providers who help us operate responsibly.
We take reasonable steps to keep personal information secure, accurate and only accessible to people who need it for centre-related duties. Parents may contact us to ask about their information or request updates where details have changed.
Our website may use basic cookies or similar technologies to help the website work properly and understand general website use. These tools do not replace direct communication with our centre.
For privacy questions or information requests, please contact Durbie Homework Centre at info@durbiehc.co.za or +27 82 697 7372.